Communication
Get ‘Em From the Get Go
It is within a matter of seconds that a first impression is made - this goes for meeting someone in person as well as reading something in writing. In a matter of seconds our brains form an opinion about the person in front of us. Our mind draws on a lifetime of past...
A Single Conversation is Worth 23 Emails
Have you had the experience of emailing back and forth, back and forth with someone about a specific topic, and yet, you still did not have definitive next steps or a good sense of what the other party was trying to say to you? Or have you received an email from...
Exponential Returns
In business there is a principle that we know about, but don’t discuss as often as would seem logical. This principle states that we should choose to do those things that will benefit us, not only for today, but will continue to reap benefits and rewards for years to...
Sharing Good News is Good for Everyone
Everyone likes to hear good news. It doesn’t matter whether or not they know the people involved. It doesn’t matter if the good news directly affects them. It doesn’t even matter if they understand what the good news means. What matters is that hearing good news and...
What’s In It For Me?
The most common question that goes through the mind of the person you are communicating with is, "What’s in it for me?”. Other similar questions tossing around in their head are, “What should I do with this information?”, “How can I assist her?”, and “Why is she...
